We've always had good food but it's been an hour and a half since we ordered and STILL haven't received our order. A small pizza and two grinders should not take an hour and a half to be delivered on a Tuesday night. When I called in the girl just said that they should be here by now. I've got three hungry kids that are waiting for food we ordered at seven, it's now their bed time and we still don't have the food we ordered!
Pizza is amazing. Ingredients are fresh. Clean dining room, great service. Make a point to visit!
When poor delivery guy came I had gone to McDonald's already for food , going by Niko's and seeing absolute no one in restaurant !!! Sure hope that 300 order wasn't being delivered . They will get it tomorrow . Will resolve charges on my credit card ASAP tomorrow . Have been a faithful customer to local restaurant !!! Their are plenty of pizza places I can order from . Customers have choices , restaurants want regulars ponder on that Niko!!
If I could give it - * I would .... Absolutely the worst service !!!!!!! Having worked in this town in the restaurant business for over 24 years , I have never seen such poor customer service in my life . Called in for a lg pizza and cold -cold cut grinder and 6 piece hot wings was told 25 minutes , after an hour wait called back and was told they just received a 300 order was gonna be just a little while longer . Waited another 20 min called back and by now it was an hour and 20 min from initial order , we cancelled . Checked my visa only to realize they had two charges for me , called them asked to talk to manger to see what was going on , was told $49 initial charge was an rover ring but next one was my charge . Told them order was cancelled to take both charges off and was told my order was being delivered right now .(2 hours later now) . Told her absolutely NOT we called to cancel . She told me I was getting charged .... luckily for these days in age with modern technology we have cell phones to verify when we called and when we cancelled And screen shots of my bank account also , cameras around my house to verify when my order ACTUALLY got delivered (1 hour and 45 min) after initial call .. watched poor delivery guy knock at my door for 10 min until calling I'm assuming ( rude "manager") Back at restaurant .
Love the food and I always get personal service. I'm always welcomed when I enter. Prices are also reasonable.
Their sandwiches are amazing- I have no clue why specifically; they're just great. I would definitely recommend.
Niko S Pizza is a US Meal Delivery based in Ware, Massachusetts. Niko S Pizza is located at 118 W Main St, Ware, MA 01082, USA.
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